Our Return Policy:
The Petite Rose Boutique gladly accepts returns of regular priced merchandise within 30 days of the purchase date.
Please carefully review the conditions of our return policy below:
- All returns must be received within 30 days of the purchase, or postmarked date for a refund.
- Items must be returned unworn, unwashed and in the same condition you received them (Ex: tags still attached; in original packaging).
- Refunds will not be initiated until the merchandise is received and deemed in acceptable condition.
- Improperly washed and worn merchandise does not qualify for a return, refund, or store credit. No exceptions!
- Merchandise received in poor condition will be returned to the customer and no refund will be given.
- We do not cover return shipping fees. If shopping with us in person, we strongly encourage you to try your items on before you purchase.
- For Online Orders Only: We are unable to refund shipping fees once the order has been fulfilled.
- For Credit/Debit Card Payments: Refunds will be issued back to the card used when the purchase was made. Please allow a few business days for your refund to process.
- For Cash Payments: Cash payments will receive a shop credit for the purchase amount in the form of an e-gift card. If returning in person, you may receive cash back.
- If your items arrive damaged, or defective, please contact us within 7 days and prior to wearing, or washing to request a refund.
- We do not offer price adjustments, or price matching.
- Exchanges: Even exchanges may be made in person, at our mobile boutique only, within 30 days of the purchase date.
- Intimates (including bodysuits) and e-gift cards are never eligible for return.
- Sale items are final sale!
- Final sale merchandise includes: Any sale item, discount codes, automatically applied discounts, markdowns & seasonal promotions (Ex: BOGO deals, Mystery Bags, etc.).
- This applies to both in person and online orders!
If your item meets the criteria for a return as outlined above, please email us at email@example.com for further instructions on how to request a return.
Last Updated: 11-27-22